FAQs


Where are you based?

We are based in Montreal, Canada in the province of Quebec.

What are the shipping times?

We partner with merchants around the world, this means that your product can be shipped from different areas. The common shipping times are between 2 and 5 weeks. If your item doesn't show up right away, do not panic, this is completly normal. You can always communicate with us to get the tracking information if you need it.

We can ship to almost any destination in the world, the shipping time depends of the country you live in but should always be within the time range mentionned earlier.

How can I track my order?

You should have received an e-mail from us with a tracking number after completing your order. If it's not the case, check your spam folder or contact us and we will provide it to you.

What if I need to return an item?

No problem, contact us right away and we will guide you through the process.